📜 Comfolife Policies
At Comfolife, your trust is our highest priority.
We want you to shop with complete confidence, knowing that you are protected from start to finish.
Below are our clear, customer-friendly policies designed to give you a safe, smooth, and reliable shopping experience.
1️⃣ Refund & Return Policy
We always want you to love what you receive.
If something doesn’t feel right, we’re here to help.
✔ Return Available for:
Wrong product delivered
Wrong size from our side
Damaged product
Manufacturing quality issues
✔ Conditions for Return:
Product must be unused & unwashed
All tags must be intact
Return request must be made within 48 hours of delivery
Unboxing video is required (for proof & safety)
✔ Refund Method:
Refunds are processed as:
Store Credit / Voucher
orBank/ Mobile Banking Refund (if applicable)
Refund is issued after checking the returned product.
2️⃣ Exchange Policy
You can easily exchange your product if:
Size doesn’t fit
You want another color (if available)
Exchange Requirements:
Product must be in original condition
Request must be made within 48 hours
Customer bears only the delivery charge in case of size change
We ensure a smooth exchange experience.
3️⃣ Shipping & Delivery Policy
We deliver across Bangladesh through trusted courier partners.
✔ Delivery Time:
Inside Dhaka: 1–2 working days
Outside Dhaka: 2–4 working days
✔ Shipping Charge:
Inside Dhaka: 60–80 TK
Outside Dhaka: 100–130 TK
✔ Order Confirmation:
You will get:
Confirmation call or SMS
Tracking information once shipped
4️⃣ Cash on Delivery (COD) Policy
We offer Cash on Delivery (COD) for your peace of mind.
Pay only after receiving your product.
For COD Orders:
Please keep your phone active for confirmation
Kindly check the product during delivery
Once the parcel is accepted, any damage claim requires an unboxing video
5️⃣ Quality Guarantee
Every Comfolife product goes through:
Fabric quality inspection
Stitching check
Packaging quality check
Final verification before dispatch
We ensure you always receive a clean, fresh, premium-quality product.
6️⃣ Order Cancellation Policy
✔ You can cancel your order:
Before shipping
Within 3 hours of placing the order
Once shipped, cancellation isn’t possible — but you may request an exchange or return.
7️⃣ Privacy Policy
Your personal information is completely safe with us.
✔ We Never Share:
Your phone number
Your address
Your personal details
Everything you provide is used only for order processing and delivery.
Your data is protected with secure systems.
8️⃣ Customer Support
We are always here to help.
Contact Us:
📞 Phone: 01872277771
💬 Messenger/WhatsApp: 01872277771
📧 Email: comfolife311@gmail.com
We respond quickly and politely — your comfort matters most.
⭐ Final Words
At Comfolife, we combine comfort, quality, and trust.
Our policies are designed to give you a safe, stress-free, and reliable shopping journey every time you shop with us.