Terms of Service – Comfolife
Welcome to Comfolife. By placing an order on our website or interacting with our services, you agree to the following Terms of Service. Please read them carefully to ensure a smooth and reliable shopping experience.
1. General Information
Comfolife is an online clothing brand dedicated to offering high-quality, comfortable, and stylish outfits for women.
By shopping with us, you confirm that:
You are at least 18 years old (or supervised by a guardian).
You agree to provide accurate and complete information during checkout.
You agree to follow all policies listed on our website.
2. Product Quality & Authenticity
We are committed to providing:
100% original and high-quality products
The same designs shown in our photos
Carefully inspected items before packing
Minor color variations may occur due to lighting, screen resolution, or camera quality. This is normal for online shopping.
3. Ordering & Payment
At Comfolife, your shopping experience is safe and easy.
Payment Methods:
Cash on Delivery (COD) — Pay when the product arrives
Online payment (if available on the site)
By placing an order, you confirm that:
Your address and phone number are correct
You are available to receive the product
You will go through with the payment upon delivery
Fake or incomplete orders may lead to cancellation or restriction from future purchases.
4. Shipping & Delivery
We deliver all over Bangladesh.
Delivery Timeline:
Inside Dhaka: 1–3 working days
Outside Dhaka: 2–5 working days
Delivery delays may occur due to weather, courier issues, or public holidays — but we always try to deliver as fast as possible.
5. Exchange Policy
We want you to feel confident with every purchase.
You can request an exchange if:
You received a different product than ordered
You received a damaged or defective item
The size is not suitable (based on availability)
Exchange Conditions:
Product must be unused and unwashed
Tags and packaging must remain intact
You need to inform us within 24–48 hours of receiving the product
Exchange shipping cost may apply depending on the reason
We do not offer cash refunds unless clearly specified.
6. Cancellation Policy
Orders can be cancelled before shipping.
Once shipped, cancellation is not possible.
Fake cancellations may affect your future ordering privileges.
7. Pricing & Stock
All prices on the website are final unless a promotional offer is active.
We reserve the right to update prices, discontinue products, or change stock availability without prior notice.
8. User Responsibilities
By using our website, you agree:
Not to misuse our content, images, or brand assets
Not to place false or fraudulent orders
Not to provide misleading information
9. Privacy & Data Safety
Your personal information is kept secure and confidential.
We only use your data for:
Order processing
Delivery and communication
Customer support
Improving user experience
We never share or sell your personal data to third parties.
10. Contact & Support
For any help, you can reach us easily.
Customer Support:
📞 Phone: 01872277771
📩 Email: comfolife311@gmail.com
💬 Facebook/Instagram Page: Comfolife
We try to respond as quickly as possible.
Final Note
By shopping with Comfolife, you become part of our family.
Thank you for trusting us — we promise to continue delivering comfort, quality, and style with every order.