Privacy Policy — Comfolife
At Comfolife, your privacy and trust are extremely important to us.
We are fully committed to protecting your personal information and ensuring a safe, secure shopping experience.
This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
1. Information We Collect
We only collect the information needed to process your orders and provide you the best service:
Personal Information
Your name
Phone number
Delivery address
Email (optional)
Order Information
Products you purchase
Payment method (Cash on Delivery or Online Payment)
Website Usage Data
Pages you visit
Time spent on our website
Device, browser, and IP address (automatically collected for security)
We do NOT collect any sensitive financial details such as debit/credit card numbers unless processed through secure third-party payment gateways.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Contact you for order confirmation or delivery updates
Improve website performance and user experience
Provide customer support
Send offers or updates (only if you choose to receive them)
We never misuse or overuse your data.
3. How We Protect Your Data
Your privacy is our priority.
We use multiple security measures to keep your information safe:
Secure encrypted website (HTTPS)
Restricted access to customer data
Safe inventory and order management systems
Trusted third-party delivery partners
Your data is never sold, rented, or shared with any marketing agencies.
4. Sharing of Information
We only share your information with:
Delivery partners — to deliver your product
Payment gateways — when you pay online
Customer support team — for solving your issues
These partners are trusted and follow strict privacy standards.
We do not share your data with advertisers, outside companies, or unknown third parties.
5. Cookies & Tracking
Our website uses cookies to:
Improve site speed
Save your browsing preferences
Provide a smoother shopping experience
Track site performance (analytics)
Cookies never collect personal information like your name, phone number, or address.
6. Your Rights
As a user, you have full control over your data.
You can request to:
Update your information
Correct wrong details
Delete your data from our system
Stop receiving promotional messages
You can contact us anytime for these requests.
7. Data Retention
We keep your information only as long as necessary for:
Completing your order
Providing customer support
Legal or accounting purposes
After that, your data is securely removed.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to improve transparency and security.
Any changes will be posted on our website with the updated date.
9. Contact Us
If you have any questions about your privacy or need assistance:
Comfolife Customer Support
📞 Phone: 01872277771
📧 Email: comfolife311@gmail.com
📍 Address: Uttara Sector 10, R-13, H-37
We are always here to help and ensure you feel safe while shopping with us.