Privacy Policy — Comfolife

At Comfolife, your privacy and trust are extremely important to us.
We are fully committed to protecting your personal information and ensuring a safe, secure shopping experience.

This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.


1. Information We Collect

We only collect the information needed to process your orders and provide you the best service:

Personal Information

  • Your name

  • Phone number

  • Delivery address

  • Email (optional)

Order Information

  • Products you purchase

  • Payment method (Cash on Delivery or Online Payment)

Website Usage Data

  • Pages you visit

  • Time spent on our website

  • Device, browser, and IP address (automatically collected for security)

We do NOT collect any sensitive financial details such as debit/credit card numbers unless processed through secure third-party payment gateways.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you for order confirmation or delivery updates

  • Improve website performance and user experience

  • Provide customer support

  • Send offers or updates (only if you choose to receive them)

We never misuse or overuse your data.


3. How We Protect Your Data

Your privacy is our priority.
We use multiple security measures to keep your information safe:

  • Secure encrypted website (HTTPS)

  • Restricted access to customer data

  • Safe inventory and order management systems

  • Trusted third-party delivery partners

Your data is never sold, rented, or shared with any marketing agencies.


4. Sharing of Information

We only share your information with:

  • Delivery partners — to deliver your product

  • Payment gateways — when you pay online

  • Customer support team — for solving your issues

These partners are trusted and follow strict privacy standards.

We do not share your data with advertisers, outside companies, or unknown third parties.


5. Cookies & Tracking

Our website uses cookies to:

  • Improve site speed

  • Save your browsing preferences

  • Provide a smoother shopping experience

  • Track site performance (analytics)

Cookies never collect personal information like your name, phone number, or address.


6. Your Rights

As a user, you have full control over your data.
You can request to:

  • Update your information

  • Correct wrong details

  • Delete your data from our system

  • Stop receiving promotional messages

You can contact us anytime for these requests.


7. Data Retention

We keep your information only as long as necessary for:

  • Completing your order

  • Providing customer support

  • Legal or accounting purposes

After that, your data is securely removed.


8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to improve transparency and security.
Any changes will be posted on our website with the updated date.


9. Contact Us

If you have any questions about your privacy or need assistance:

Comfolife Customer Support
📞 Phone: 01872277771
📧 Email: comfolife311@gmail.com
📍 Address: Uttara Sector 10, R-13, H-37

We are always here to help and ensure you feel safe while shopping with us.

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